Privacy Policy

Welcome to Sona Shadi. By accessing or using our website and services, you agree to comply with and be bound by the following Privacy Policy.

Sona Shadi (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Sona Shadi matrimony application (the “App”).

1. Information We Collect

  • Personal Information: Name, age, gender, religion, income details, contact information, and other profile details.
  • Media Information: Photos uploaded by you from your gallery or captured using your camera.
  • Payment Information: Wallet recharge details (UPI/bank transfer), including transaction screenshots.
  • Device Information: Device model, OS, and app version for performance and security.

2. Permissions We Use

  • Camera: Used only when capturing photos in-app.
  • Storage/Media: To upload profile photos.
  • Internet Access: For app communication, wallet operations, and updates.
  • No Background Access: We never use your camera or storage without explicit consent.

3. How We Use Your Information

  • To create and manage your profile.
  • To verify wallet recharges and transactions.
  • To enable profile viewing, searching, and unlocking features.
  • To improve app security, performance, and moderation.
  • To prevent misuse and protect user data.

4. Data Sharing and Security

  • We do not sell, trade, or rent user data to any third parties.
  • Contact details are shared only when a verified user unlocks them through wallet transactions.
  • Female users’ personal information is subject to additional safeguards.
  • Screenshots and screen recordings of profiles are restricted within the app.
  • All sensitive data is encrypted and securely stored.

5. User Rights

  • Access or update your account and profile details.
  • Request account and data deletion.
  • Contact support for privacy or data protection-related concerns.

6. Children’s Privacy

Sona Shadi is strictly intended for users aged 18 years and older. We do not knowingly collect or maintain data from minors. If a minor’s data is found, it will be permanently deleted.

7. Child Safety Standards Policy

As part of our commitment to user safety, Sona Shadi, developed and maintained by WebChainIT, fully complies with Google Play’s Child Safety Standards Policy and relevant Indian laws on child protection.

7.1 Age Restriction

The app is exclusively for individuals aged 18 and above. Users below 18 are not permitted to register or engage on our platform.

7.2 Prohibition of Exploitative Content

  • We strictly prohibit any form of Child Sexual Abuse and Exploitation (CSAE), grooming, or inappropriate contact with minors.
  • Uploading or distributing media involving minors or sexually suggestive content is forbidden.
  • Violators will face immediate account termination and may be reported to law enforcement authorities.

7.3 Monitoring and Enforcement

Our moderation team uses both automated and manual review systems to detect and remove harmful, exploitative, or inappropriate content. Verified reports of CSAE are prioritized and handled with zero tolerance.

7.4 Reporting Mechanism

Users can report suspicious activity or content via the in-app “Report” or “Contact Support” tools, or email us directly at webchainit01@gmail.com.

7.5 Compliance

Sona Shadi complies with all Indian child protection laws and cooperates with authorities for valid reports or investigations related to child safety.

8. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be communicated in-app or on our website with a new effective date.

9. Contact Us

If you have any questions, concerns, or reports related to privacy or child safety, please contact us at: contact@sonashadi.com